Privacy Policy
1. Introduction
At NextureSoft, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our WhatsApp Business API platform available at https://wap.nexturesoft.com/
.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Collection
User Data
We may collect personal information such as your name, email address, phone number, company details, and payment information during registration or while using our platform.
Usage Data
We may automatically collect technical information such as IP addresses, device type, browser type, operating system, and platform usage data to improve our services, maintain security, and optimize performance.
End-User Data
Users of our platform are responsible for obtaining proper consent from their end-users before collecting, storing, or processing any personal information through WhatsApp communications.
3. Data Usage
Service Provision
We use collected information to provide, operate, maintain, and improve our WhatsApp Business API services.
Communication
Your contact information may be used to send important notifications, service updates, technical alerts, billing details, and customer support communications.
Compliance
We process data as necessary to comply with applicable laws, regulations, and Meta (WhatsApp) platform policies.
4. Data Sharing
NextureSoft does not sell, rent, or trade personal data.
However, we may share data with trusted third-party service providers that assist in operating our platform, such as hosting providers, payment processors, or analytics services, under strict confidentiality agreements.
We may also disclose information if required by law, legal process, or to protect our rights and the safety of our users.
5. Data Security
We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Users are responsible for maintaining the confidentiality of their account credentials and ensuring secure access to their accounts.
6. Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
After this period, data may be securely deleted or anonymized.
7. User Rights
Users may have the right to access, update, correct, or request deletion of their personal data, subject to applicable laws and regulations.
For assistance regarding your data, please contact our support team.
8. Changes to This Privacy Policy
NextureSoft may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements.
Users will be notified of significant updates. Continued use of the platform after such changes indicates acceptance of the revised policy.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us:
NextureSoft
Email: support@nexturesoft.com
Website: https://wap.nexturesoft.com/
Address: Haldia, West Bengal – 721645, India